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Your Privacy is Our Priority
At HostingLanes, we are committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data when you use our services.
Information We Collect
- Personal information (name, email, phone number) when you create an account
- Payment information processed securely through our payment partners
- Website usage data and analytics to improve our services
- Technical information about your hosting environment
- Communication records when you contact our support team
How We Use Your Information
- Provide and maintain our hosting services
- Process payments and manage your account
- Send important service updates and notifications
- Improve our services through analytics and feedback
- Provide customer support and technical assistance
- Comply with legal obligations and prevent fraud
Data Security
- All data is encrypted using industry-standard SSL/TLS protocols
- Regular security audits and penetration testing
- Access controls and authentication measures
- Secure data centers with physical security measures
- Regular backups with encryption
- Compliance with industry security standards
Data Sharing
- We do not sell your personal information to third parties
- Limited sharing with trusted service providers (payment processors, email services)
- Sharing required by law or legal process
- Sharing to protect our rights and prevent fraud
- Aggregated, anonymized data for analytics purposes
- With your explicit consent for specific purposes
Your Rights
- Access your personal data we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to processing of your personal data
- Data portability - receive your data in a structured format
- Withdraw consent for data processing
Cookies and Tracking
- Essential cookies for website functionality
- Analytics cookies to understand website usage
- Marketing cookies for personalized content
- You can control cookie preferences in your browser
- Third-party cookies from our service providers
- Clear information about cookie purposes and duration
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy
Account Data
Retained for the duration of your account plus 2 years for legal and business purposes.
Payment Information
Payment data is processed securely and retained only as required by financial regulations.
Support Communications
Support tickets and communications are retained to improve our services and resolve issues.
International Data Transfers
Your data may be transferred to and processed in countries other than your own
Safeguards in Place
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by relevant authorities
- Certification schemes and codes of conduct
- Binding corporate rules
Your Rights
- Right to information about transfers
- Right to object to transfers
- Right to compensation for damages
- Right to lodge complaints
Privacy Contact
Have questions about our privacy practices? Contact our privacy team
privacy@hostinglanes.in
For privacy-related inquiries and data requests
Phone
+91-9876543210
Call our privacy team during business hours
HostingLanes Privacy Team, Mumbai, India
Send written requests to our registered office
Changes to This Policy
We may update this privacy policy from time to time
Notification of Changes
We will notify you of any material changes to this privacy policy through:
- Email notification to your registered email address
- Prominent notice on our website
- In-app notifications for active users